Frequently Asked Questions
Have questions about choosing the right static mixer, reducing adhesive waste, or ordering Re Mixers products? You’re in the right place. Browse our FAQs to learn more about mixer performance, compatibility, sizing and support.
Product Performance & Engineering FAQs
01 How consistent is the mix quality across different viscosities and ratios?
Re Mixers static mixers deliver consistent, high-quality mixing across a wide range of viscosities and mix ratios. Our patented Xemex technology promotes efficient laminar flow and thorough blending—even when working with high-viscosity adhesives or challenging 10:1 ratios. To learn more about the performance of Xemex with specific adhesives, you can request a copy of our white papers.
02What tolerance levels do your mixers maintain for ratio accuracy and flow rates?
Our mixers are engineered for minimal backpressure and uniform internal geometry, which supports precise flow control and accurate material ratios. While final tolerance depends on your dispensing system, Re Mixers static mixers are optimized to help maintain tight mix ratio and flow rate tolerances in production environments.
03 Can your mixers handle the materials and adhesive chemistries we use (e.g., epoxy, PU, MMA, etc.)?
Yes. Re Mixers static mixers are compatible with a wide variety of two-component chemistries, including epoxies, polyurethanes, methyl methacrylates (MMA), and silicones. Additionally, Xemex has been used with filled materials and thixotropic chemistries. If you’re working with a specialty formulation, our team can help you select the right mixer configuration for optimal performance.
04 What pressure and temperature ranges can your mixers withstand during application?
Our mixers are built for industrial applications. Most Re Mixers static mixers can handle pressures up to 725 psi (50 bar) and temperatures up to 90°C (194°F) when used with the appropriate shroud accessory and depending on the mixer series and material. For higher-performance needs, we offer additional configurations rated for extreme conditions.
05Do you offer CFD modeling or validation testing to confirm mixing performance before rollout?
Yes. For qualifying projects, we offer computational fluid dynamics (CFD) modeling to simulate and confirm mixing performance, as well as a dedicated testing laboratory for real-world validation. Our engineering team will work with you to evaluate your materials and process requirements before recommending the ideal mixer.
Product Fit & Customization FAQs
01 Can you customize mixers for our proprietary dispensing systems or automation lines?
Yes. We regularly work with manufacturers and automation partners to customize mixers for proprietary systems. From fitting types to length and internal geometry, we can tailor Re Mixers static mixers to meet the specific requirements of your equipment or production line.
02 What inlet and outlet configurations are available (e.g., bayonet, bell or F-system)?
Re Mixers static mixers are available in a variety of industry-standard inlet configurations, including bayonet (A-system), bell (C-system), and F-system (1:1 / 2:1 and 10:1 / 4:1) connections. View our product page to see the full line of mixing solutions. We can help you select the right inlet type based on your cartridge or dispensing system compatibility.
03 What outlet configurations are available (e.g., luer-lock, stepped)?
We offer multiple outlet options to match your application needs, including stepped tips, luer-lock fittings, and straight-flow outlets. These can be selected based on desired bead size, precision, or downstream attachment requirements.
Sustainability FAQs
01Do shorter mixers really make a difference in sustainability?
Yes. Shorter nozzles minimize the amount of adhesive that remains trapped inside after use, reducing waste. They also require less plastic to manufacture and package, which lowers shipping and storage needs. Small changes add up to big environmental and operational savings.
02Will I sacrifice performance if I switch to a shorter, more sustainable mixer?
Not at all. Thanks to our patented Xemex technology, fewer mixing elements deliver a complete and precise blend. Customers consistently report that Re Mixers perform equal to—or better than—longer, traditional helical mixers. Sustainability and performance go hand in hand.
03How do Re Mixers static mixers reduce carbon impact?
Using shorter mixers means less plastic per unit, smaller packaging, and more efficient freight. When you multiply those savings across thousands of mixers, the result is a lower carbon footprint for your operation.
Operations & Supply Chain FAQs
01What are your lead times for high-volume orders or urgent reorders?
We maintain strategic inventory levels to support fast turnaround times—even for high-volume or urgent orders. Standard lead times for stocked products range from 1–3 business days, and we offer expedited processing and shipping when timing is critical.
02Where are your products manufactured—and can you support local or regional supply chain needs?
All Re Mixers static mixers are manufactured in the United States with 100% U.S.-sourced supplies. This helps re-risk your supply chain.
In addition, our U.S.-based operations allow us to provide responsive service, shorter lead times, and better control over quality. We’re well-equipped to support regional supply chain needs and strengthen your sourcing strategy.
03 How do you manage inventory and forecasting support for large-scale production environments?
We partner closely with high-volume customers to plan inventory levels based on usage trends, production schedules, and seasonal demand. We offer flexible stocking agreements, blanket order programs, and usage-based forecasting to ensure consistent supply without overstocking.
Testing & Support FAQs
01 Can we test your mixers in our facility with technical support available on-site or remotely?
Yes. We encourage in-facility testing and gladly provide free samples so you can evaluate Re Mixers static mixers using your own materials and equipment. Our technical team is available for remote support, and for qualifying projects, we can coordinate on-site assistance to ensure successful validation.
02What technical documentation, CAD files, and compliance data do you provide?
We offer comprehensive technical support materials, including product datasheets, CAD files, assembly instructions, and material compliance data. Just let us know what your team needs—we’re happy to provide documentation for design reviews, procurement, or regulatory compliance.
Partnership FAQs
01 What is your MOQ (minimum order quantity), and do you offer volume-based pricing?
Our minimum order quantity is typically 1000 units, but we’re flexible depending on the mixer type and your specific needs. We offer competitive volume-based pricing, with tiered discounts available for larger orders or long-term supply agreements.
02 How do you support long-term partners in terms of R&D collaboration or co-development?
We value collaborative partnerships and regularly support customers with R&D initiatives, prototyping, and application-specific mixer development. Whether you’re improving an existing process or developing a new product, our engineering team is ready to assist with design input, testing, and performance validation.
Pricing & Procurement FAQs
01What’s your pricing structure—and do you offer discounts for bulk orders?
Our pricing is based on mixer type, configuration, and order volume. We offer structured discounts for bulk purchases, blanket orders, and annual contracts. Re Mixers partners with leading distributors of adhesives and sealants. Reach out for a custom quote tailored to your usage and application.
02Is there a minimum order quantity or annual commitment?
There is no annual commitment required to do business with Re Mixers. While MOQs apply to most product lines, we’re happy to work with you on pilot runs, testing quantities, or ramp-up phases as needed.
03Can you provide pricing comparisons between different mixer models or alternatives?
Yes. We can provide side-by-side pricing comparisons across different Re Mixers models or help you evaluate alternatives based on cost, performance, and application fit. Our goal is to help you choose the most effective and economical solution for your process.
Orders & Shipping FAQs
01How quickly can you deliver after an order is placed?
Most in-stock items ship within 2–3 business days. For urgent needs, we offer expedited processing and shipping options to get product to you as quickly as possible.
02Do you carry enough inventory to handle large or unexpected orders?
Yes. We maintain strong inventory levels across our most popular static mixers and are well-positioned to handle high-volume and rush orders. For long-term partners, we also offer inventory planning and stocking programs to ensure uninterrupted supply.
03 Where do you ship from—and how long does it take to get product to our facility?
All orders ship from our U.S. facility. Transit times vary based on your location and shipping method, but most domestic shipments arrive within 1–5 business days. We work with reliable carriers and can provide tracking details for every shipment.
Vendor Reliability & Support FAQs
01 What does your customer support process look like if something goes wrong?
We stand behind every shipment. If there’s ever an issue—wrong item, shipping delay, or product concern—our responsive support team will work quickly to resolve it. We’re committed to making it right and minimizing disruption to your operations.
02Can we get a dedicated rep or point of contact for ongoing needs?
Yes. Our business customers are assigned a dedicated account representative who understands your materials, applications, and supply chain needs. You’ll always have a direct contact for questions, orders, technical support, or planning ahead.
Ease of Doing Business FAQs
01 How easy is it to reorder mixers—do you have an online portal or standing PO option?
Re Mixers partners with leading distributors of adhesives and sealants. To learn more about where you can procure Xemex static mixers and nozzles, visit our home page.
02 How can I find out if your mixers are compatible with what we’re currently using?
The fastest way is to request a free sample. Just complete our Request a Sample form with details about your adhesive and current mixer—photos are welcome. Our team will recommend the best Re Mixers equivalent and send samples so you can test fit and performance directly in your environment.
